SECURE ACCESS VERIFICATION
Desktop Access Required
Virtual support features and remote assistance services are only available when accessing through a desktop environment. Mobile devices are not supported for security verification sessions.
Why Desktop Access Only?
LogMeIn Resolve remote support software requires a full desktop operating system (Windows 10/11) to establish secure encrypted connections with SSA virtual specialists.
Virtual Support Requires Windows Desktop Access
Next Steps: Please access this portal from a Windows desktop or laptop computer to connect with an SSA virtual specialist and complete your identity verification.